Salesforce Certification
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Credential Overview

The Salesforce Certified Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.

Here are some examples of the concepts you should understand to pass the exam:

  • Design Sales and Marketing solutions to meet business requirements
  • Design applications and interfaces that maximize user productivity
  • Manage data and design analytics to track key Sales Cloud metrics

About the Exam

All proctored Salesforce certification exams can be scheduled as an onsite or online exam. Learn more about scheduling an exam.

Quick facts about the exam:

  • 60 multiple-choice/multiple-select questions* (2-5 unscored questions may be added)
  • 105 minutes allotted to complete the exam (time allows for unscored questions)
  • 68% is the passing score
  • Registration fee is USD 200, plus applicable taxes as required per local law
  • Retake fee is USD 100, plus applicable taxes as required per local law
  • No hard-copy or online materials may be referenced during the exam

*Please note that on occasion, Salesforce may place a small number of unscored questions on an exam in order to gather data on question performance. These unscored exam questions are in addition to the 60 scored questions on your exam, and have no impact whatsoever on your final exam results. Exam time has been evaluated to accommodate the inclusion of unscored questions. Your exam results will be based on the 60 scored questions.

Sample Questions

These sample questions are representative of what you can expect to see on the Salesforce Certified Sales Cloud Consultant exam and are designed to help you become familiar with the testing format. More sample questions are available in our Exam Guide.

Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales.

Which data should the new parent company review?

  1. Dashboard of user login history
  2. Count of new lead records created
  3. Number of activities tied to opportunities
  4. Opportunity pipeline report grouped by month

The Answer is D.

When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address.

How can this requirement be met?

  1. Create a workflow rule on accounts.
  2. Create a workflow rule on contacts.
  3. Create a Force.com trigger on accounts.
  4. Create a Force.com trigger on contacts.

The Answer is C.