Salesforce Certification
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Credential Overview

The Salesforce Certified Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.

Here are some examples of the concepts you should understand to pass the exam:

  • Design Sales and Marketing solutions to meet business requirements
  • Design applications and interfaces that maximize user productivity
  • Manage data and design analytics to track key Sales Cloud metrics

About the Exam

All proctored Salesforce certification exams can be scheduled as an onsite or online exam. Learn more about scheduling an exam.

Quick facts about the exam:

  • 60 multiple-choice/multiple-select questions* (5 unscored items will be added)
  • 105 minutes allotted to complete the exam (time allows for unscored questions)
  • 68% is the passing score
  • Registration fee is USD 200, plus applicable taxes as required per local law
  • Retake fee is USD 100, plus applicable taxes as required per local law
  • No hard-copy or online materials may be referenced during the exam

*Please note that as of November 16, 2017, all Salesforce certification exams will contain five additional, randomly placed, unscored questions to gather data on question performance. The duration of each exam has been evaluated and adjusted to accommodate the inclusion of the unscored questions. These five questions will be in addition to the 60 scored questions on your exam, and will have no impact whatsoever on your score.

Sample Questions

These sample questions are representative of what you can expect to see on the Salesforce Certified Sales Cloud Consultant exam and are designed to help you become familiar with the testing format. More sample questions are available in our Exam Guide.

Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales.

Which data should the new parent company review?

  1. Dashboard of user login history
  2. Count of new lead records created
  3. Number of activities tied to opportunities
  4. Opportunity pipeline report grouped by month

The Answer is D.

When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address.

How can this requirement be met?

  1. Create a workflow rule on accounts.
  2. Create a workflow rule on contacts.
  3. Create a process on accounts using Process Builder.
  4. Create a trigger on contacts.

The Answer is C.