Salesforce Certification

Credential Overview

The Salesforce Certified Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.

Here are some examples of the concepts you should understand to pass the exam:

  • Design Sales and Marketing solutions to meet business requirements
  • Design applications and interfaces that maximize user productivity
  • Manage data and design analytics to track key Sales Cloud metrics

About the Exam

All proctored Salesforce certification exams can be scheduled as an onsite or online exam. Learn more about scheduling an exam.

Quick facts about the exam:

  • 60 multiple-choice questions
  • 105 minutes allotted to complete the exam
  • 68% is the passing score
  • Registration fee is USD 200
  • Retake fee is USD 100
  • No hard-copy or online materials may be referenced during the exam
  • Available in English, Spanish, and Brazilian Portuguese, additional details here
  • Prerequisite: Current status as a Salesforce Certified Administrator
  • A full exam outline, recommended online training, and reference materials are available in the Exam Guide

Sample Questions

These sample questions are representative of what you can expect to see on the Salesforce Certified Sales Cloud Consultant exam and are designed to help you become familiar with the testing format. More sample questions are available in our Exam Guide.

Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales.

Which data should the new parent company review?

  1. Dashboard of user login history
  2. Count of new lead records created
  3. Number of activities tied to opportunities
  4. Opportunity pipeline report grouped by month

The Answer is D.

When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address.

How can this requirement be met?

  1. Create a workflow rule on accounts.
  2. Create a workflow rule on contacts.
  3. Create a Force.com trigger on accounts.
  4. Create a Force.com trigger on contacts.

The Answer is C.