Salesforce Certification

Credential Overview

The Salesforce Certified Community Cloud Consultant credential is designed for those who have experience implementing and consulting on the Salesforce Communities applications in a customer-facing role. Candidates should also be able to troubleshoot and solve platform issues.

Here are some examples of the concepts you should understand to pass the exam:

  • Enable, create, configure, manage membership, and deploy communities
  • Differentiate between the capabilities of different license types
  • Configure the community management console
  • Describe the infrastructure of communities
  • Employ build options

About the Exam

All proctored Salesforce certification exams can be scheduled as an onsite or online exam. Learn more about scheduling an exam.

Quick facts about the exam:

  • 60multiple-choice questions
  • 90 minutes allotted to complete the exam
  • 57% is the passing score
  • Registration fee is USD 200
  • Retake fee is USD 100
  • No hard-copy or online materials may be referenced during the exam
  • Prerequisite: Current status as a Salesforce Certified Administrator
  • We recommend completing the virtual instructor-led course Get Started with Communities (ADM-271) in advance
  • A full exam outline, recommended online training, and reference materials are available in the Exam Guide